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Contact Information
Address
Jl. Sudirman No. 123
Jakarta Selatan, 12190
Indonesia
Business Hours
Monday - Friday: 9am - 6pm WIB
Saturday: 10am - 4pm WIB
Sunday: Closed
Frequently Asked Questions
To create an account, click on the "Sign Up" button in the top right corner of the homepage. Fill in your details, including your name, email address, and password. Once you've completed the form, click "Create Account" and follow the verification steps sent to your email.
To become a seller on Srabutan, log in to your account and click on the "Become a Seller" button in your account dashboard. Complete your seller profile by providing information about your skills, experience, and the services you offer. Once your profile is approved, you can start creating gigs and offering your services to buyers.
Srabutan accepts various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, bank transfers, and local payment methods like GoPay and OVO. All payments are processed securely through our payment system, and funds are held in escrow until the service is completed to your satisfaction.
You can contact a seller directly by visiting their gig page and clicking on the "Contact Seller" button. This will open a message window where you can ask questions about their services. Once you've placed an order, you'll have access to a dedicated order page with a messaging system to communicate with the seller throughout the project.
Can't find the answer you're looking for? Visit our Help Center or contact our support team using the form above.